Why Customer Service Matters in Sales
4 Ways to Help Your Sales Team Excel
As a sales leader, would you love for your company to be known for its excellent customer service?
Wouldn't it be great if your sales reps were such pros at customer service that you didn't hear any angry client stories?
This eBook discusses how you and your sales team can integrate customer service into your sales processes and everyday activities to really make an impact.
In this eBook, you'll discover more about:
- Why customer service matters for salespeople
- That customer service is active – not passive
- How to train your sales team on customer service language, with tips on what to say, and what not to say
- How to keep customer service developing and growing with your team