Looking for some tips on hiring and onboarding remote salespeople? Well, you’ve come to the right place!
Hiring & Onboarding Remote Salespeople: Everything You Need to Know
Having a specific and detailed sales process that’s easily available to new sales hires is crucial. This is an area of opportunity to set your team up for success.
But before you can onboard, you’ve got to start by hiring right.
When hiring remote salespeople, you’ll want to ask some specific questions:
- Have you ever worked remotely before? What were the biggest challenges you faced? How did you overcome them?
- How do you schedule your day?
- What calendar applications do you use? Do you use any other task related apps?
- What kinds of distraction do you usually have when working from home? How do you ensure they don’t interfere with the quality of your work?
- Do you check your email after work hours or on the weekends?
- How do you transition from “work” to “life”? Do you use any methods to “switch off”?
- What would you do if you had a bad internet connection during an online meeting with a co-worker, manager, or customer?
- What would you do if you had an urgent question for your manager? Or what would you do if you had an issue to address with a manager or co-worker?
- How do you stay motivated when you’re feeling down? What would you do if you woke up and didn’t feel like going out to sell?
The Hiring Process
You’ll want to have a great hiring process. Start by requesting that candidates submit an introduction video along with their resume and cover letter where they share details about themselves, their goals, and why they want to work at your company. This will give you an opportunity to see their presentation style and communication skills before moving to the next step.
Once you move past this step, we recommend keeping things face-to-face, even if the interview is taking place remotely. This simply means using video chat versus a phone call. Preferably, however, we’d recommend having true face-to-face in-person interviews.
Ready to interview? We’ve got some awesome processes already packaged up for you! Click here or below to grab a copy of our Guide to Hiring.
The Onboarding Process
You’ve hired a new remote salesperson. Do they have everything they need to hit the ground running?
Having an onboarding process, along with your hiring process, is critical. You’ll want to make sure that you’ve set up the right environment for new hires, created a powerful first-day experience, developed an effective training program, and that you have checklists in place to manage your onboarding process.
Want a shortcut? We’ve got an eBook on this too! It’s called The CFS Sales Onboarding Process: How to Ensure Your New Hires Hit the Ground Running.
Using Behavioral Assessments
As part of the hiring process, take advantage of behavioral assessments. You’re managing a remote team after all—this means you won’t get the face-to-face interaction that you would if you had a traditional team.
Behaviors drive a person’s ability to interact effectively with others in work and life. Having each team member take a behavioral assessment will allow you to understand them better. Behavioral assessments will tell you what motivates and demotivates, how they like to communicate, and how they’ll function in a selling environment.
I also recommend taking a behavioral assessment yourself. Again, lead from the front! If you’ve taken one before, but it’s been a while, give it another shot. The insights might show you something you didn’t realize before. Remember, awareness increases as we age and learn.
Want to learn more about the benefits of behavioral assessments? Click here or below.
Managing a Remote Sales Team
Looking for more tips on managing a remote a sales team? Click here or on the image below to download a copy of our complimentary eBook: The Ultimate Guide to Managing a Remote Sales Team.
How to Manage a Remote Sales Team
In this webinar, we'll explore how to manage a remote sales team successfully. We'll talk about how to lead and coach your team, the tools they need to be successful, and how you can help your sales team to be their best. Click Here