Efficiency, Workflows, and Processes with Richard White

December 6, 2021
Efficiency, Workflows, and Processes with Richard White

Happy Monday, Let's Talk Sales listeners! This week's guest is Richard White.

Richard is the Founder and CEO of Fathom, an application for Zoom that allows you to record highlights of your Zoom meetings in real time. He is a serial entrepreneur, having developed and launched several successful apps and platforms. He’s currently serving as Chairman of the Board of UserVoice, a company he founded to make it easier to get user feedback.

With a passion for workflow design and optimization, Richard is based in San Francisco. I hope you enjoy our conversation today!

Discussion with Richard White

In this episode, we cover:

  • Identifying sales inefficiencies
  • Optimizing workflows and processes
  • Rescuing what gets lost in calls, communication, or simple recollections
  • The value of strong note taking
  • Filling the gaps in communication by recording meetings

…And more!

Featured on this episode:

Building a Sales Process for Repeatable Success
In this guide, you'll discover a simple 9 step process to build your sales process, measure its effectiveness, along with best practices for reviewing and revising your process over time.
Download Now

Do you have questions, comments, or guest suggestions? Email us at! And be sure to subscribe to our podcast so you can get every new episode as soon as it's released.

Listen & Subscribe to Let's Talk Sales

There are TWO WAYS you can listen to this podcast. You can click the play button at the top of this page. Or, you can listen from your mobile device’s podcast player through iTunes, Stitcher, Google Play, or TuneIn.

If you have sales questions you’d like answered by our experts, submit your questions on social media and tag our Twitter, @cfsplaybook, or email us your questions at

Thank you for listening to Let's Talk Sales! We appreciate your patronage!

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.