Let’s Talk Sales! Customer Service in Sales eBook Interview – Episode 6

Customer service is an important part of the sales process. And this month on the CFS blog, we're focused on all things customer service. In this episode of Let's Talk Sales, our Director of Marketing, Rebecca Smith, interviews our Marketing & Sales Coordinator, Arianna Miskel, on her newest eBook: Why Customer Service Matters in Sales: [...]

By | 2017-12-07T14:56:52+00:00 December 11th, 2017|Let's Talk Sales Podcast, Sales Leaders, Sales Success|0 Comments

Customer Service Tips for Sales Managers: How to Coach Your Team

Are you a sales manager looking for customer service tips? Well, you’ve come to the right place! We’re focused on customer service development on the blog this month. And today, we’re diving into customer service tips to help sales managers in their coaching efforts. Let’s explore. Customer Service Tips When it comes to selling, customer [...]

By | 2017-12-01T14:02:00+00:00 December 5th, 2017|Sales Leaders|0 Comments

Want a Better Business? It All Stems from Workable Relationships

Are you looking to create a better business? One where people love to work, and where clients love to do business? At CFS, we believe that better business begins with workable relationships. For more on workability, check out my blog article here. But for now, let’s focus a bit on what sabotages workable relationships so [...]

By | 2017-11-27T16:57:39+00:00 November 29th, 2017|Sales Leaders|0 Comments

3 Steps to Build a PlayBook Management Process

Looking for an effective sales management process? Hoping to drive adoption of your Sales PlayBook? Develop a playbook management process and integrate it with your sales management process. This includes both using the playbook throughout the existing sales management process and creating a specific process for playbook management. Here are three key steps to incorporate [...]

By | 2017-10-06T14:25:06+00:00 November 1st, 2017|Sales Leaders|0 Comments

Top Performer in Sales: The 15 Traits to Look For

This article is for sales leaders who are interested in developing each and every salesperson on the team into a top performer. And it will also help as you’re looking for new sales hires. A top performer not only produces the highest revenue numbers, but also leads by example. He or she shares best practices [...]

By | 2017-10-25T10:44:16+00:00 October 25th, 2017|Sales Leaders|0 Comments

3 Sales Analytics Every Sales Manager Should Pay Attention To

As a sales manager, you’re likely wondering which sales analytics you should be paying attention to. And while there are many KPI (Key Performance Indicator) options out there, many of them won’t help you or your salespeople. That’s why I decided to take a step back this week and look at what’s really important when [...]

By | 2017-10-25T10:01:51+00:00 October 24th, 2017|Sales Leaders|0 Comments

3 Ways to Develop a Training Program in Your Sales PlayBook

Training is an important part of developing your sales team, but it can be hard to integrate sales training into busy schedules. Instead of investing in a separate training program, use your Sales PlayBook as your training process. Here are three ways you can use your Sales PlayBook as a training platform. Use the playbook [...]

By | 2017-10-04T17:24:53+00:00 October 19th, 2017|Sales Leaders|0 Comments

You Know You Have a Sales Personality When…

I’m sure you’ve heard it at some point in your career, or maybe even before you started working in sales: “you're a natural sales person!” or “you have such a sales personality!”. This might seem taboo, but believe it or not, there’s a certain type of person that succeeds in sales. You, as an exemplary [...]

By | 2017-10-17T15:15:27+00:00 October 17th, 2017|Sales Success|0 Comments

4 Ways You’re Misusing Your CRM Data

Here at CFS, we are huge promoters of CRM and, more importantly, CRM with a purpose. Unfortunately, it's more common than not that a company's CRM is being misused or completely ignored. Failure to create processes around CRM and lack of accountability lead to messy and useless data. Today’s article was written by Jonathan Herrick, [...]

By | 2017-10-11T10:51:08+00:00 October 11th, 2017|Sales Leaders, Sales Success|0 Comments