12 Signs Your Sales Training Program Is Failing – and How to Avoid It

Have you ever implemented a sales training program and been disappointed with the results? Maybe it looked something like this: Symptoms of a Failing Sales Training Program The purpose of the sales training program is unclear, either to management or to participants (or both). Some or all of the salespeople don’t believe they need sales [...]

By | 2016-10-04T11:51:09+00:00 October 4th, 2016|Sales Leaders|2 Comments

4 Factors in How to Define Expectations with Your Sales Team

Learning how to define expectations is one of the key responsibilities for any sales manager. But have you noticed that your various salespeople respond very differently when you set sales expectations? Some salespeople will see any expectation, whether an activity goal or a revenue quota, and do all they can to reach it. Others may [...]

By | 2017-02-23T14:53:17+00:00 September 15th, 2016|Sales Leaders|1 Comment

Change Management: How Building a Sales Playbook Can Fail

When I’m speaking with prospective clients, one of the best questions they can ask me is “What would cause this program to fail?” It shows me that they’re invested in making things work and really thinking about how to implement our sales growth program. I typically respond with some specific things we’ve noticed as the [...]

By | 2016-10-17T16:47:37+00:00 August 30th, 2016|Sales Leaders|0 Comments

Making Deals When the Sale Goes Sideways

Making deals is tough work. I get very frustrated when prospective clients put me off or go radio silent. In my opinion, here are a few of the most common reasons why: The prospect over-committed. They thought it was a good idea to reach out for help at a time when they were particularly overwhelmed, [...]

By | 2016-10-17T16:47:42+00:00 August 18th, 2016|Sales Success|1 Comment

Employee Training: Do You Have the Right Salespeople on the Bus?

Employee training is necessary. It’s important. But employee training shouldn’t stop at new hire on-boarding. Continued training with current employees is equally, if not more important, than initial training. According to ClearCompany, 76% of employees want opportunities for career growth. What better way to promote career growth than to focus on continued employee training? But [...]

By | 2016-10-17T16:47:44+00:00 August 16th, 2016|Sales Leaders|2 Comments

Why Bother with Team Building for Sales?

We talk a lot here about team building for sales. We’ve posted lists of sales team building activities and team building quotes, and we’ve often written with the assumption that our readers are invested in team building for sales. But as we meet with people, we occasionally hear other perspectives. If my sales team is [...]

By | 2016-10-17T16:47:51+00:00 July 26th, 2016|Sales Leaders|2 Comments

How to Create Lasting Business Relationships

Creating lasting business relationships isn't difficult! We've discovered five elements that will help you build empowering business relationships and ease the tension often associated with selling. Here at CFS, we use the term discovery-based selling and discovery-based training. We encourage prospects and clients to discover what works rather than being told. Think about this for [...]

By | 2017-01-04T12:02:16+00:00 July 5th, 2016|Sales Leaders, Sales Success|1 Comment

5 Sales Team Building Activities for a Winning Culture

What comes to mind when you read the phrase "sales team building activities"? When you think about team building, you probably think of a few common exercises you’ve either led or participated in. Some of them are classic for a reason! Many team building activities have been used over the years to improve communication, build [...]

By | 2017-02-01T12:00:59+00:00 June 21st, 2016|Sales Leaders|6 Comments

When Sales Training is Not Mandatory

What happens when sales training is not mandatory? Let’s explore this… But first, I owe much of the inspiration of this blog to thought leaders I have had the fortune to study of late. These include: Michael, C. Jensen, Harvard Business School Werner Erhard, Social Science Research Network Steve Jobs, Apple and Pixar Joel Barker, [...]

By | 2016-10-17T16:48:10+00:00 June 14th, 2016|Sales Leaders|0 Comments