How to Build Loyalty with Customers by Sending Strategic Emails

Even now, when people seem to be overwhelmed with content posted literally everywhere, emails are still effective. This might seem surprisingly (since you likely have a ton of unread emails in your inbox right now). But the reason is actually very simple: people treat emails delivered to their inbox differently than the rest of the [...]

By | 2018-01-16T16:16:41+00:00 January 24th, 2018|Sales Success|0 Comments

7 Strategies for Managing Relationships with Clients Better

To set the foundation for a stable and successful business, you need to pay attention to many aspects. There’s the product, marketing, sales, analytics, human resources, costs, laws, and so much more. And it can get very challenging. On top of that, you have your clients, which represent the most important factor that will dictate [...]

By | 2018-01-10T12:04:46+00:00 January 11th, 2018|Sales Success|0 Comments

Customer Service: the Catalyst to Your Sales Success (Part 2)

In my last blog post, I gave you a background story about my experience with customer service in retail sales. And that no matter which type of sale you are conducting, customer service matters. This post will discuss why customer service is so important to sales people. Customer Service Matters The Why There are two [...]

By | 2017-12-07T16:05:05+00:00 December 14th, 2017|Sales Leaders, Sales Success|0 Comments

Customer Service: the Catalyst to Your Sales Success (Part 1)

If you’re like me, when you hear the phrase “customer service,” you automatically think of the poor people on the other end of the phone that strictly deal with angry customers. They’re the ones replying to the (honestly entertaining) comments on Wells Fargo’s Instagram pictures as well. Basically, they’re the ones that try to ease [...]

By | 2017-12-07T15:45:14+00:00 December 12th, 2017|Sales Leaders, Sales Success|0 Comments

Let’s Talk Sales! Customers First with Bobby Giurintano – Episode 5

The featured guest on episode 5 is Bobby Giurintano. Bobby is a Key Account Manager at TGI Office Automation, a comprehensive office technology provider offering scalable solutions to complex business issues. TGI offers unparalleled, innovative technology from industry leading partners like Toshiba, Lanier, Lexmark, KIP, Riso, Kodak, Kyocera and HP. These partnerships enable TGI to provide [...]

What It Means to Have Relationship Integrity in Sales

What does relationship integrity have to do with sales? Well, just about everything! I’m sure you’ve probably heard this quote by Zig Ziglar about a thousand times, but here it goes again: “If people like you, they’ll listen to you, but if they trust you, they’ll do business with you.” Client relationships start with a [...]

By | 2017-12-05T15:16:19+00:00 November 30th, 2017|Sales Leaders, Sales Success|0 Comments

Want a Better Business? It All Stems from Workable Relationships

Are you looking to create a better business? One where people love to work, and where clients love to do business? At CFS, we believe that better business begins with workable relationships. For more on workability, check out my blog article here. But for now, let’s focus a bit on what sabotages workable relationships so [...]

By | 2017-11-27T16:57:39+00:00 November 29th, 2017|Sales Leaders|0 Comments

Nurturing Relationships to Grow Your Network

Nurturing relationships is the best way to grow your network. But it can be difficult to find the time, and it can be hard to know what to do. Here are 3 principles for nurturing relationships. 1. Focus on nurturing relationships by adding value. One important principle of nurturing relationships is adding value. If you [...]

By | 2017-11-21T17:50:39+00:00 November 23rd, 2017|Sales Leaders, Sales Success|0 Comments

Want Raving Fans? Here’s How to Take Selling Beyond the Sale

As a CEO, sales manager, or salesperson, creating raving fans is an ambition worth striving for. There’s a huge difference between someone who buys on a transactional basis—and someone who buys because they’re loyal to your company, brand, or someone specific within your organization. We call the former a “customer,” and the latter a “client.” [...]

By | 2017-11-21T17:28:07+00:00 November 22nd, 2017|Sales Leaders, Sales Success|0 Comments

Leveraging Client Loyalty the Smart Way

Ever question the true value of client loyalty? Please don’t do that anymore. Believe it or not, on average, loyal clients are worth up to 10 times as much as their first purchase (White House Office of Consumer Affairs). After you digest that statement, I want you to take a moment to understand the sheer [...]

By | 2017-11-21T17:43:46+00:00 November 21st, 2017|Sales Leaders, Sales Success|0 Comments