When beginning the hiring process, it may come up on your list to create engaging interviews. You don’t want to bore your possible future employees with the same old questions.
Have you ever locked eyes with someone and knew right away that they were “the one”? Unprepared for the encounter, you start asking random questions. The person has all the right answers and it seems like the start of a perfect union. But then, months later, you kick yourself as you look back asking how you could have missed all the warning signs.
Oh! I guess I should clarify that I’m talking about job interviews here. What were you thinking about?
As a manager, I often found that winging an interview usually results in choosing someone that you would never hire under normal circumstances. Believe me, cutting corners is awfully tempting when we are pressed for time but it rarely works out for the best. I believe the quality of the candidate eventually hired greatly depends on the quality of the interview.
I always intend to have multiple interviews, so the goal of my first interview is get to know how that person presents himself or herself. I ask a lot of situational questions to achieve this.
Questions for Engaging Interviews:
- Describe your most challenging sales interaction. How did you handle yourself and what could you have done differently?
- How do you ensure your pipeline has a consistent flow of prospects?
- How do you ensure your prospects are being followed up on?
- Tell me about a time you did not agree with a decision your Manager made on a particular deal. How did you handle the situation?
- Tell me about a situation where you disagreed with another team member. How did you handle the situation?
- What do you do when a prospect requests something that is out of scope or would be very difficult to deliver?
- In your opinion, what is the major difference between sales and customer service?
- What steps do you take to improve your sales skills?
- Describe how you managed your time in other sales positions you have held.
- What support do you feel you need in order to achieve success?
I find these questions help me to see how a candidate thinks. Based on how they present themselves, I will consider them for a round two.
What are some of the best questions you ask while engaging interviews that help you determine who will make the second round? Post your questions in the comments section below.