About Rebecca Smith

Rebecca Smith is the Director of Marketing at Criteria for Success. She writes about sales, sales leadership, social selling best practices, time management, and anything related to helping others discover success. Be sure to say hi on Twitter @RebeckerSmith.

Spark Growth This Year by Encouraging Change with Your Sales Team

If you want to spark growth in your company this year, encourage change! Now of course, I’m not suggesting changing everything. After all, if it ain’t broke, don’t fix it. But, if last year sales leveled out, team members failed to meet quota, or worse—it’s time to consider what can be done to spark growth. [...]

By | 2018-01-12T13:01:19+00:00 January 18th, 2018|Sales Leaders|0 Comments

Let’s Talk Sales! Agile Selling with Robert Weiss – Episode 13

The featured guest on episode 13 is Robert Weiss. Robert is the President of MultiVision Digital, a digital marketing company. MultiVision specializes in developing and executing video content marketing strategies to increase sales, lead generation, and client loyalty. With years of expertise and a senior staff of talented individuals, MultiVision Digital’s video content marketing services [...]

Embrace Change: 2 Ways a Negative Change Can Improve Your Life

Are you attempting to embrace change? Or running in the opposite direction? Change isn’t easy. It’s uncomfortable. It’s messy. And it can happen all on its own, without any input from us. One day we’re happy, the next, we find ourselves unemployed. Or demoted, looking for a new place to live, or with a new [...]

By | 2018-01-08T17:10:10+00:00 January 9th, 2018|Sales Leaders, Sales Success|2 Comments

Let’s Talk Sales! Inspirational Quote from C. Joybell C. – Episode 10

It's 2018 and it's time to get motivated! I'd like to welcome you to our brand new Let's Talk Sales Inspirations series. In this special Friday series, we'll share inspirational quotes to help keep you motivated about growth and development. This week's quote is from C. Joybell. C. And we can't wait for you to [...]

Let’s Talk Sales! Growth Begins with You with Bill Eckstrom – Episode 9

The featured guest on episode 9 is Bill Eckstrom. Bill is the President of EcSell Institute, a membership community for senior sales managers and their sales management teams. EcSell Institute turns ordinary sales managers into extraordinary sales coaches by helping them apply their sales coaching formula for excellence. Interview with Bill Eckstrom On this episode, [...]

By | 2018-01-01T11:46:26+00:00 January 1st, 2018|Let's Talk Sales Podcast, Sales Leaders|0 Comments

Customer Service Training for Sales: Why It’s Important & What to Do

So, you’ve trained your customer service department. Now what about customer service training for salespeople? Most organizations understand just how important great customer service can be. They know that it’s the difference between a repeat customer and a potential reputation crisis if an interaction isn’t handled properly. But a lot of companies seem to script [...]

By | 2017-12-15T12:19:45+00:00 December 27th, 2017|Sales Leaders, Sales Success|0 Comments

Let’s Talk Sales! It’s All About Fit with Glen Boehmer – Episode 7

The featured guest on episode 7 is Glen Boehmer. Glen is the CEO of Sentinel Innovation, a printing company in Hempstead, NY. Sentinel Innovation provides products such as business cards, postcards, mailers, invitations, greeting cards, and brochures. It also offers digital services. From websites to graphic design, Sentinel is truly all about innovation. But most [...]

By | 2017-12-18T16:00:40+00:00 December 18th, 2017|Let's Talk Sales Podcast, Sales Leaders, Sales Success|0 Comments

Customer Service Scripts for Sales Managers & Salespeople

Looking for customer service scripts that your sales team can use to manage client relationships? Well, you’ve come to the right place! Now before we get into the customer service scripts, I’d like to first refer you to a post I wrote a few weeks back. It’s called Customer Service Tips for Sales Managers: How [...]

By | 2017-12-07T16:29:29+00:00 December 13th, 2017|Sales Leaders, Sales Success|0 Comments

Let’s Talk Sales! Customer Service in Sales eBook Interview – Episode 6

Customer service is an important part of the sales process. And this month on the CFS blog, we're focused on all things customer service. In this episode of Let's Talk Sales, our Director of Marketing, Rebecca Smith, interviews our Marketing & Sales Coordinator, Arianna Miskel, on her newest eBook: Why Customer Service Matters in Sales: [...]

By | 2017-12-07T14:56:52+00:00 December 11th, 2017|Let's Talk Sales Podcast, Sales Leaders, Sales Success|0 Comments

Customer Service Tips for Sales Managers: How to Coach Your Team

Are you a sales manager looking for customer service tips? Well, you’ve come to the right place! We’re focused on customer service development on the blog this month. And today, we’re diving into customer service tips to help sales managers in their coaching efforts. Let’s explore. Customer Service Tips When it comes to selling, customer [...]

By | 2017-12-01T14:02:00+00:00 December 5th, 2017|Sales Leaders|0 Comments