About Elizabeth Frederick

Elizabeth is CFS's Operations Officer and Senior Advisor and is the Product Manager for the Criteria for Success Sales PlayBook. She writes about sales leadership, management, teamwork, motivation, and process based on her work with CFS's clients. Elizabeth also hosts the CFS roundtable discussion episodes of the Let's Talk Sales podcast.

Looking to Spark Change? Listen to Inspiring Speakers

The New Year is a great time for change, but important change can happen anytime. When you’re looking to spark change, or to keep up momentum, inspiring speakers can help. TED talks offer some of the most inspiring speakers around! Here are 15 videos to help you spark change in your organization. 15 Inspiring Speakers [...]

By | 2018-01-10T11:51:20+00:00 January 10th, 2018|Sales Leaders|0 Comments

Let’s Talk Sales! Embracing Change with Rebecca Smith – Episode 11

The new year is a great time to talk about embracing change! All month on the CFS blog, we're focused on change. In this episode of Let's Talk Sales, I interviewed our Director of Marketing, Rebecca Smith, on embracing change. She recently published a new eBook called Change Ignites Growth: 7 Ways to Use Change as [...]

Improve Service to Grow Sales: 4 Key Strategies

When you’re looking to grow sales, it’s easy to focus on your sales and marketing teams. But one big opportunity many people miss is to improve service. By improving service with your existing clients, you can grow sales within those accounts. You’re also more likely to receive referrals and testimonials. 4 Ways to Improve Service [...]

By | 2017-12-15T12:12:49+00:00 December 28th, 2017|Sales Leaders|0 Comments

Let’s Talk Sales! Improving Customer Service to Grow Sales – Episode 8

If you've been reading the CFS blog in December, you may have noticed that we've been writing a lot about customer service. So in this "CFS Talks Sales" roundtable, we share ideas for improving customer service to grow sales. In this episode of Let's Talk Sales, you'll hear from Arianna Miskel, Rebecca Smith, Charles Bernard, and [...]

4 Ways to Build Loyal Customers and Clients

An important part of growing your business is building a base of loyal customers. You need clients who keep buying your products and services, making referrals, and providing testimonials. Here are 4 ways you can build loyal customers for your firm. Develop a communication plan. Clients value communication, and to build loyalty, you need to [...]

By | 2017-12-06T09:55:19+00:00 December 19th, 2017|Sales Leaders|0 Comments

Client Service During the Holidays: 4 Areas to Watch

A couple years ago I wrote a post about how to network during the holidays. It still gets traction each year as people look for ideas to leverage the opportunities of the holiday season. But have you ever considered how the holidays affect client service? Here are 4 ideas for leveraging the opportunities of the [...]

By | 2017-12-05T14:23:06+00:00 December 6th, 2017|Sales Leaders|0 Comments

Let’s Talk Sales! Building Stronger Relationships – Episode 4

Interested in building stronger relationships with your prospects, clients, and colleagues? Each month on the CFS blog, we pick a monthly theme and write about it from different perspectives. We wanted to bring that discussion to the podcast as well, so each month we’ll have a “CFS talks sales” roundtable discussion related to the month’s [...]

Nurturing Relationships to Grow Your Network

Nurturing relationships is the best way to grow your network. But it can be difficult to find the time, and it can be hard to know what to do. Here are 3 principles for nurturing relationships. 1. Focus on nurturing relationships by adding value. One important principle of nurturing relationships is adding value. If you [...]

By | 2017-11-21T17:50:39+00:00 November 23rd, 2017|Sales Leaders, Sales Success|0 Comments

3 Steps to Build a PlayBook Management Process

Looking for an effective sales management process? Hoping to drive adoption of your Sales PlayBook? Develop a playbook management process and integrate it with your sales management process. This includes both using the playbook throughout the existing sales management process and creating a specific process for playbook management. Here are three key steps to incorporate [...]

By | 2017-10-06T14:25:06+00:00 November 1st, 2017|Sales Leaders|0 Comments